Patients & Visitors
Current Visitor Guidance
Keeping everyone safe and healthy remains our top priority. The following visitor restrictions are effective starting on Friday, April 2.
In all locations:
- Face masks are required at all times.
- Anyone with COVID-19 symptoms will not be permitted to enter unless they are seeking medical care.
- All visitors are asked to practice social distancing, hand hygiene and infection prevention:
- Sanitize hands when entering the hospital and when entering or exiting patient rooms.
- Cover coughs or sneezes with elbow or a tissue and dispose of used tissues in the trash.
- Sanitize hands after coughing or sneezing.
Hospital:
- One visitor: Only one visitor at a time, per patient.
- Visiting Hours: 8 a.m. to 8 p.m. daily.
- Inpatient visitors: Go directly to the patient room.
Exceptions:
- Emergency Department: One person per patient (no visiting hour restrictions). Both parents/guardians are permitted for pediatric patients.
- Labor & Delivery: Two adult visitors per patient at a time (no visiting hour restrictions).
- Outpatient procedures/surgery: One person may accompany each patient (no visiting hour restrictions).
- Radiology and other Outpatient Diagnostics: One person may accompany each patient (no visiting hour restrictions).
- Pediatrics: Two parents/guardians may visit pediatric patients (no visiting hour restrictions).
- Compassionate care/end-of-life situations: Please speak with a member of the care team as two visitors at a time may be arranged (no visiting hour restrictions).
No visitors permitted:
No visitors for COVID-19 patients or for patients awaiting COVID-19 test results.
Urgent Care and Northwest Medical Group Locations
One visitor may accompany each patient. Two parents/guardians may accompany children (there is no longer an age restriction for visitors).
We remain diligent in our fight against COVID-19. Your efforts to fight against this virus have helped make it safe for visitors to begin coming back into our organization.
Free Screening Phone Line
If you are experiencing COVID-19 symptoms such as fever, cough, or difficulty breathing call our free screening line at 833-576-3627. Hours are Monday - Friday 8 a.m. to 8 p.m. and Weekends 8 a.m. to 4 p.m.
Resources
Patient Education